Emergency maintenance issues (ex: AC, water intrusion, refrigerator, other time-sensitive requests): Please call the Disney Service Center/ Programs Office so this request can be taken care of as soon as possible. If the Service Center/ Programs Office is closed, please contact Security at your complex for emergency maintenance. These contact numbers can be found on the back of your Program ID.
If your toilet is overflowing, you can turn off the water by turning the knob on the wall where the water line connects. This also may be a pull tab to turn the water off. Plungers are available at the Service Center and may be left in your apartment.
If you notice a leak, please place a towel or empty container underneath until our maintenance team is able to assist.
Non-emergency maintenance: Please fill out the form below.
Furniture repairs or replacement:
These orders are based on inventory, and may take a few weeks.
Please fill out the form below. Please note, we partner with a third-party company for repairs or replacements for the following items:
- Dining room chairs (four)
- Office chair (one)
- Dining room table
- Sofa set
- Mattress (associated with comfort)
- Box spring (associated with noise)
Laundry Machine issues:
Chatham Square, Patterson Court and Vista Way: Please reference this article, regarding laundry machine issues.
The Commons, Carnegie Plaza: Please submit a maintenance request.