Walt Disney World Resort (in Florida)
Cast Members: Due to the high volume of Disney Programs participants, we are unable to complete any rental or residential request forms. If you are a current or former Cast Member, we are able to provide an account statement which lists your arrival and departure dates, as well as all fees associated with your program, including weekly housing deductions.
If you are a current Cast Member, visit the Disney Service Center at your complex for assistance. If you are a former Cast Member, please click 'submit a request' at the top of the page for assistance.
Operating Participants: Due to the high volume of Disney Programs participants, we are unable to complete any rental or residential request forms. If you are an Operating Participant, we are able to provide an account statement which lists your pre-arrival Program Participation Fee, arrival and departure dates, and home address. This account statement will not include weekly housing costs, because they are not deducted by The Walt Disney Company.
If you are a current Operating Participant, visit the Disney Service Center at your complex for assistance. If you are a former Operating Participant, please click 'submit a request' for assistance.
Disneyland Resort (in California)
Due to the high volume of Disney Programs participants, we are unable to complete any rental or residential request forms. If you are a current or former Cast Member, we are able to provide an account statement that lists your arrival and departure dates, as well as all fees associated with your program, including weekly housing deductions. A copy of your renter's insurance policy should be able to prove your residence.