If your arrival is just around the corner, please be sure to visit the Pre-Arrival Checklist on the onboarding site to ensure you have all of the details for your arrival properly planned. Please click here for the complete list of instructions.
Once your flight has arrived in the United States please do not use the Automatic Passport Control (APC) kiosks. These APC kiosks are not designated for J-1 or Q-1 visas. If you are directed to use one, please explain to the Customs and Border Patrol officer that you are on a J-1 or Q-1 Visa and are not able to use it.
If you are experiencing flight delays and are concerned you may be late for your check-in time, please let us know by completing this form so that we can assist you further.