I have used DOC for a previous Program. Do I need to register again?
If you have previously used DOC, you will need to re-register. Click on “Register” on the DOC homepage and enter your email address. You will then receive an activation email. Please follow the instructions in the activation email.
I forgot my username.
Your username is the email address that you used when filling out your application.
I forgot my password.
Please click “Forgot Password” on the left sidebar of the main DOC screen. After entering your email address, you will receive an email titled “Disney DOC Password Reset”. If you do not see it within 5 minutes, please check your spam/junk folder, or your promotions folder. If you click the “Forgot Password” option more than once, be sure to use the most current reset email. You can only reset your password using the most current email received.
I did not receive the DOC Activation email.
Please check the privacy and security settings for your email to ensure that you are able to receive emails from @disney.com. Additionally, make sure to check your spam/junk folder, or your promotions folder. If you still have not received the activation email, you may re-register to trigger a second email. Please note that only the most recent activation code will work.
My DOC account is locked.
If you have too many failed login attempts, your account will be locked. Please try again after 30 minutes. If you are unsure of your password, please select “Forgot Password” to reset your password.
I’m receiving an error message. What should I do?
If you receive any type of error message, please contact us. When corresponding with us, please be sure to describe exactly what you were doing when you received the error message. If possible, please include the exact error message and/or a screenshot so that we may better assist you.
For Disney International Programs questions, please contact the Disney Recruiting Office at support.disneyprograms.com.
For Disney Cruise Line questions, please send an email to DCL. Casting.Assistants@disney.com.