If your dashboard is locked and needs to be reset, or if you've forgotten your username and/or password, you can reset your account by clicking here and following the below steps.
After selecting the above link:
- Click the "Forgot Username or Password?" link
- Select the "I don’t know my password" button
- Enter your username and click "Continue"
- An email message with a link to reset your password will be sent to your email address.