If your dashboard is locked and needs to be reset, or if you've forgotten your username and/or password, you can reset your account by following the below steps:
- Click this link to start the process
- Click the "Forgot Username or Password?" link
- Select the "I don’t know my password" button
- Enter your username and click "Continue"
- An email message with a link to reset your password will be sent to the email address you used at time of application