Programs Office

• I am having some personal challenges. Is there an employee assistance program or a counselor I can speak with?
• Where can I locate phone numbers for Disney Programs?

Safety

• What is important to remember concerning fire safety?
• What should I know about pedestrian and traffic safety?

Learning

• How do I get time off to attend a Learning Offering?
• How do I earn a Learning Certificate? (Mouseters, Ducktorate)
• What is the No-Show Policy (Select Offerings)?
• What is Independent Study Hall and how do I enroll?
• How do I request an American Council on Education (ACE) transcript?

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Certificates & Credit

• Potential Credit Opportunities
• How can I get college credit for my Disney Program?

Earning

• Can I get a copy of my recognitions for my records?
• How do I change my address on the HUB?
• Can I get a language pin on my nametag?
• I lost my company ID (blue or green company-issued ID). How do I replace it?

Pay and Benefits

• Park entrance pass and complimentary tickets
• I need help understanding my paycheck.
• How can I get my pay stub?
• I am having issues with my paycard. What should I do?
• Social Security Number and Appointments

Schedule Questions

• How can I request after hours transportation to work?
• I need to request time off from work.
• I arrived this week and haven't received my training schedule

Departures

• How can I apply for part-time or full-time after my Disney Culinary Program?
• Need an approved early departure for Disney College Program participants?
• How can I apply for a part-time or full-time transfer at the end of my Disney College Program?
• How can I plan for my program departure?