Skip to main content
Disney Programs Support Help Center home page
  • Current Participant
  • Submit a request
  • Current Participant
  • Submit a request
  1. Disney Programs Support
  2. Disney Programs
  3. Current Participant

Programs Office

  • Is there a way parents can sign up for email updates about Disney Programs?
  • What information is available for parents and family members of Disney Program participants?
  • Where can I find the transportation schedule?
  • What mental health, physical health and wellness resources are available to me?
  • Is there a phone number I can call to speak to someone with Disney Programs?

Earning

  • What is a Programs Champion?
  • Where can I find my Participant Handbook?
  • Can I get a Copy of my Recognitions for my Records?
  • How Do I Change My Address on Disney Cast Life?
  • Can I get a Language Pin on my Nametag?

Pay and Benefits

  • I’m an international participant, how will I be paid on my program?
  • Where can I learn more about my park entrance pass and complimentary tickets?
  • How do I read my paycheck / paystub?
  • How do I access my pay stub if I’m no longer a Cast Member?
  • How do I get a replacement for my paycard?

Schedule Questions

  • What do I do if I’m scheduled to work a shift outside of regular transportation operating hours?
  • How do I request time off work?
  • I Arrived This Week and Haven't Received My Training Schedule

Learning

  • Do you offer time off work to attend events or learning offerings?
  • What is the learning no-show policy and where can I view it?
  • How do I sign up for events and activities?
  • How can I get time off work to take an online course at school?
  • Am I required to attend events or offerings on my program?

Certificates & Credit

  • I have OPT/CPT – how do I get my work authorization signed?
  • How do I earn a Learning certificate?
  • How do I talk to my advisor/school about getting credit for my program?
  • How can I get college credit for my Disney Program?
  • How do I request an American Council on Education (ACE) transcript?

Departures

  • International Participants: your responsibility as a nonimmigrant visa holder
  • What do I do if I need to end my program early or request a change in my program end date?
  • Applying For a Part-time or Full-time Hourly Role After My Disney Culinary Program
  • How do I request an early release of program (change of program end date)?
  • How do I apply for a part-time or full-time role after my program?

What's Next

  • What is a Disney Programs Representative?

Click below to learn more about staying with the Disney after your program:



  • DASHBOARD
  • DORMS
  • CURRENT PARTICIPANTS
  • ALUMNI ASSOCIATION
  • DISNEY INTERNSHIPS
  • DISNEY JOB SITES
  • Disney College Program
  • Disney International Program
  • Disney Culinary Program
  • Disney Careers
  • Disney Internships
  • Disney Cruise Line
  • Disney Auditions
  • DASHBOARD
  • DORMS
  • DOC
  • CURRENT PARTICIPANTS
  • AUDITION INFORMATION
  • ALUMNI ASSOCIATION
  • DISNEY INTERNSHIPS
  • Disney Programs Facebook
  • Instagram: @OfficialDisneyPrograms
  • You Tube
  • The Walt Disney Company LinkedIn
  • Life at Disney

  • © Disney, All Rights Reserved
  • Terms of Use
  • Privacy Policy
  • Interest-Based Ads
  • Do Not Sell My Info