Programs Office

• Is there a way parents can sign up for email updates about Disney Programs?
• What information is available for parents and family members of Disney Program participants?
• Where can I find the transportation schedule?
• What mental health, physical health and wellness resources are available to me?
• Is there a phone number I can call to speak to someone with Disney Programs?

Earning

• What is a Programs Champion?
• Where can I find my Participant Handbook?
• Can I get a copy of my recognitions for my records?
• How Do I Change My Address on Disney Cast Life?
• Can I Get a Language Pin on My Nametag?

Pay and Benefits

• I’m an international participant, how will I be paid on my program?
• Where can I learn more about my park entrance pass and complimentary tickets?
• How do I read my paycheck / paystub?
• How do I access my pay stub if I’m no longer a Cast Member?
• How do I get a replacement for my paycard?

Schedule Questions

• What do I do if I’m scheduled to work a shift outside of regular transportation operating hours?
• How do I request time off work?
• I Arrived This Week and Haven't Received My Training Schedule

Learning

• Do you offer time off work to attend events or learning offerings?
• What is the learning no-show policy and where can I view it?
• How do I sign up for events and activities?
• How can I get time off work to take an online course at school?
• Am I required to attend events or offerings on my program?

Certificates & Credit

• I have OPT/CPT – how do I get my work authorization signed?
• How do I earn a Learning certificate?
• How do I talk to my advisor/school about getting credit for my program?
• How can I get college credit for my Disney Program?
• How do I request an American Council on Education (ACE) transcript?

Departures

• International Participants: your responsibility as a nonimmigrant visa holder
• What do I do if I need to end my program early or request a change in my program end date?
• Applying For a Part-time or Full-time Hourly Role After My Disney Culinary Program
• How do I request an early release of program (change of program end date)?
• How do I apply for a part-time or full-time role after my program?

What's Next

• What is a Disney Programs Representative?