If you have made too many failed attempts, your account will lock. You will only be able to reset your MyID password once every 24 hours.
As a reminder, you will need to log in to DORMS every month to remain active.
DORMS uses the email address that you've originally provided as your username.
Verify that you are visiting the participant DORMS page by using the following link: https://dorms.disney.com/.
Visit the DORMS Guide for more information about using DORMS.
If you still need assistance, submit a request to the Disney Programs team.