Login Error

• DORMS Login Delay
• How do I clear my browser's cache and cookies?

Account Locked/Deactivated

• What do I do if my DORMS account has been locked?
• How do I recover/find out my DORMS username?
• What do I do if I forgot or do not know my DORMS password?

Not Receiving Emails

• Why am I not receiving emails from DORMS and how do I fix it?

Program Acceptance

• Why am I unable to pay my Program fees after I have accepted?

Housing Enrollment

• Why can’t I see the Housing Enrollment button?
• How do I fix my birthday in DORMS?
• Housing Enrollment: I Cannot Find My College/University
• How do I update my preferred name, email address and phone number in DORMS?
• I Need to Update or Add a Vehicle in DORMS