If you are not receiving emails from DORMS, try checking your spam/trash folders and confirming that the email on your DORMS account matches the email you are using.
It is also recommended that you add WDPR.disney.housing.no-reply@twdc.com to your email address book.
Visit the DORMS Guide for more information about using DORMS and troubleshooting technical issues like this one.
If you still need assistance, submit a request to the Disney Programs team here.