Sometimes life gets in the way and you might have to reconsider your participation in the program. That's okay! We ask that you please let us know ahead of time so that we can make the necessary arrangements.
"Will my cancellation affect my future with The Walt Disney Company?"
As long as you let us know ahead of time, we can cancel your program. You are welcome to apply for other positions within the company, including another Disney College Program (as long as you still meet eligibility requirements).
"If I cancelled my program and then decide I am able to come after all, can I have my spot back?"
Once your cancellation is processed, we are not able to reverse that action. A space is reserved for you on the program when an offer is made, and if you choose to cancel your program, we will have already made alternate plans to ensure our theme parks and resorts remain fully staffed for our guests. You are welcome to apply again for a future season as long as you continue to meet our eligibility requirements.
"I accepted a part-time or full-time position but would now like to decline it. What is the process?"
If you have already accepted a part-time or full-time role and now wish to cancel it, please send our team a message through the Support Site with your full name, personnel number and desire to decline your offer.
"Can I get a refund of my Program Participation Fee and Housing Fee?"
Fees submitted are non-refundable, so we are unable to process a refund in the event you choose to cancel your program.
If you accept a Disney Internship, full-time or part-time opportunity within The Walt Disney Company, a program fee refund will be processed during your original arrival week. You will receive an email from DORMS when your refund is processed.