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Itinerary Appointments


First Few Days

The information presented below is to provide incoming participants with a general idea as to what their first several days will look like. Activities and/or days may vary based on the number of participants arriving on any given day. Participants will receive information regarding most scheduled activities/meetings in the itinerary emailed one week prior to arrival. If booking travel prior to receiving your itinerary, keep in mind your check-in can be as early as 8 am, ensure you to arrive no later than 12 p.m. EST to Flamingo Crossings Village.

  • Check-In / Take ID Photo

    • Assigned check-in will be at Flamingo Crossings Village as early as 8am.
    • You will receive your housing assignment and key to your apartment.
    • Ensure you can log in to the Resident Portal from your phone and know your login credentials (This is different than your DORMS login).
    • Arrive in Disney Look (Click here for details) for your ID photo! You MUST be in Disney Look from the shoulders up including removal of all facial piercings. 

  • Background Check

    Assigned appointment times will begin as early as 8:30 a.m.

    MUST BRING an Unexpired Original (no photocopies) Government Issued Photo ID.

    As part of this process, you will be fingerprinted. (International participants must clear prior to arrival).

  • International Onboarding 

    • You must bring ORIGINAL I-9 documentation (Photocopies will not be accepted) including:
    • Section 1 must be completed through the Disney Company I-9 Service Center (Fragomen) one week prior to arrival.
      Click Here for additional information.

  • 3D Imaging

    In addition to the character audition, each individual offered a Character Performer role will complete a 3D Imaging appointment after arriving on their College Program. 3D imaging is used to gather key measurements to identify optimal body measurements and maintain a consistent silhouette for each character and to ensure fit and function of our character costumes. Additional measurements and additional fittings may be completed at this time. We ask participants to wear appropriate, form-fitting athletic attire.

  •  Drug Screening

    You may be asked to take a Drug Screen during your arrival week at one of our nearby Centre Care locations. For this screening, please make sure you are hydrated and able to provide a urine sample at the time of the appointment. 

  • Post Offer Employment Testing (POET)

    Your position may require a post-offer employment test designed to measure the physical abilities needed to safely perform the role. These tests simulate the motions and movements performed in a role such as lifting, pushing, pulling and placing items on a shelf. These tests are designed to ensure that candidates are capable of performing essential job functions safely.

    You must wear loose-fitting and comfortable clothing and closed-toe, athletic-style shoes; sneakers are recommended. Footwear such as Crocs, sandals, heels or any open-toe or open-back shoes are not permitted.

  • Lifeguard Swim Test

    During your swim test you will be tested on the following:
    • Swim 200 yards (183 meters) freestyle or breaststroke.
    • Retrieve a 10-lb (4.5 kg) brick from the deepest section of the pool.
      (minimum 8 feet / 2.4 meters) using a feet-first surface dive.
    • Tread water with hands out of the water for two minutes.
    • Vision Test.
    Bring with you:
    • Swimsuit (one-piece suit/swim-shorts).
    • Goggles (if desired).
    • Towel and dry change of clothes.
    • Glasses or contacts (if applicable) for swim and vision test.

  • Safety Critical

    Your position may require a post-offer employment test designed to measure the physical abilities needed to safely perform the role. These tests are designed to ensure that candidates are capable of performing essential job functions safely. For this screening, please make sure you are hydrated and able to provide a urine sample at time of the appointment. 

  • Disney Traditions 

    Your first day as a Cast Member and your first paid day!  Disney Traditions is about 4 to 8 hour class please refer to your itinerary for the duration of your class.  Please ensure you are on time to check in and that you bring a government-issued photo ID.
    During this appointment, you will receive your Company ID.

    Business Casual attire is required when you attend Disney Traditions; you must meet the non-costumed guidelines in the Disney Look Book (Click here for details), including the guidelines for hairstyles. 

  • Welcome to Operations

    All Participants must meet the non-costumed Disney Look guidelines outlined in the Disney Look Book (Click here for details), Participants who do not meet Disney Look standards may not be admitted to class and will need to be rescheduled.

    Welcome to Operations is a 4.5-hour class designed to prepare you for your role as an Operations Cast Member. During the session, you'll learn about the important role Operations Cast Members play in creating magical Guest experiences, explore the Five Keys that guide everything we do, and review key information to help you begin your Disney journey with confidence. You are expected to arrive on time and remain for the entire class.

  • Location Training

    On your arrival date, you will receive a training schedule. Please check your spam/junk folder. If you do not receive your training schedule by Wednesday of your arrival week please submit a request here. . On your training schedule, you will find your training schedule for the days following Traditions, as well as more specific details about your work location. Depending on your assigned role and location, you may have additional role-specific / area-specific training. Keep in mind not everyone’s training schedule will look the same. Some roles may require a few days of training while others may require more.