Whether you’ve lived far away from home before or have never been more than a few miles from your loved ones, we want to make sure you are ready and excited to begin your Disney story. Each checklist contains important actions/ milestones you should follow to prepare for your program.
Things to do now!
The following items should be addressed as soon as possible.
In the event you feel a need to request an accommodation for medical, religious, housing or Covid-19 Vaccination, please take immediate action. Simply, click on the appropriate link below and carefully follow the instructions to complete and submit your request.
If you do not need to request an accommodation, you do not need to complete any form.
Note: Participants may be placed and moved into any location across the Walt Disney World Parks & Resorts property, based upon operational need.
Our appearance standards are an important part of our company's heritage. You are expected to review the full Disney Look guidelines prior to arrival. You must be fully compliant with the Disney Look guidelines when you arrive.
30 - 60 Days Before Arrival
As your arrival day draws closer, please keep watch for important communication from us with links to several items you must read and/or complete. You will need to frequently log into your Dashboard account, DOC account, DORMS account and Workday account to add information and complete documents/tasks.
Incoming participants may have the opportunity to indicate preferences for apartment floorplan and/or roommates.
Ensure you have your Documents for Onboarding
Prior to departing to the United States, you MUST have the following original documentation (no copies will be accepted).
- Passport with visa stamp*
- Original DS2019 Form signed, city where signed and dated (J visa holder only)
- Proof of medical insurance (J visa holder only)
- Original Birth certificate (Q visa holder only)
- *VERY IMPORTANT a photocopy is not acceptable
Verify you have the correct insurance so you are covered during your program. Some programs have very specific requirements.
Police Clearance Certificate
As part of the employment process, you will need to complete a background check, except for Japan and Hong Kong passport holders. Upon accepting your offer you must immediately request your police clearance certificate. Our licensed partner company will be contacting you to request additional documents and with further instructions. Failure to provide the requested information/documents prior to your arrival will result in the cancellation of your participation on the program.
As part of our commitment to health and safety, COVID-19 vaccines are required for current U.S. salaried and hourly non-union employees, as well as certain employees covered by a collective bargaining agreement, and all newly hired employees. Learn More
You will need to complete the vaccination verification through our partner Trust Assure you should receive an email from them after you accept your program.
You are responsible for all travel costs to and from the United States.
Check-in could begin as early as 8 a.m., Your exact arrival time will be on your itinerary, which will be sent to you approximately one week prior to your arrival date. Make sure you arrive no later than noon on your arrival day so you can be checked in on the same day. Review the Check-In Details section for more information including directions to the check-in location and an overview of your first few days.
It is advised you allow 2 to 3 hours to collect your luggage and travel to Flamingo Crossings Village. It is recommended you arrive in Orlando by 10 AM on your arrival day. You will be responsible for transportation to your check-in location.
Please note that check-out time on your program end date/departure date is 10 AM.
Cultural Exchange Program Participants may arrive in the United States up to 30 days in advance of your Program start date. HOWEVER, if you arrive in the United States more than 7 days in advance of your arrival date, you MUST notify Immigration Compliance of your arrival at email@example.com.
10 - 20 Days Before Arrival
Your arrival day is right around the corner! Please ensure all of the following items are completed so that you are ready to go.
Itineraries for your arrival group will be sent about 6 days prior to your arrival. It will have all the information for your first week's appointments, as well as your role.
You will not receive your itinerary if we are missing any of the following. Make sure you complete them as soon as you can:
A message to access your onboarding tasks will be sent from Workday 4 to 6 weeks prior to your arrival date prompting you to complete the required pre-arrival tasks. Please complete all required tasks as soon as you receive the message.
This includes your I-9 Section 1 and your Workday Tasks.
Tips on completing your I-9 Documents
Pre-Arrival Video Requirement
In anticipation of your program start date, you will receive a series of pre-arrival videos via email. They are a pre-arrival requirement and will need to be completed prior to check-in.
Renter's Insurance is not mandatory; however, American Campus Communities strongly encourages securing renter's insurance including coverage for personal liability, as it is the only reliable source of financial compensation should any possessions be damaged, lost, or stolen due to fire, theft, flood, vandalism, loss of power, or any other unforeseen act. To see a list of their recommendations please click here.
Review the list of suggested items to bring as well as the list of prohibited items.
Review the check-in details for information about check-in, travel and transportation information.